Princeton University Personal Safety App
Frequently Asked Questions
Simply go to http://register-Princeton.nowforce.com and fill in the requested information (name, phone number, email address and a password you will use with the app).
You will immediately receive a link to download the app on your smartphone.
The only time the app sees your location and sends it to Public Safety is when you hit the SOS button. This enables Public Safety to dispatch the nearest officer or first responder to help. If you’re in distress and are on the move (i.e. trying to get away from a threatening situation), the app tracks you and keeps sending that information to Public Safety. As soon as the incident is resolved (either by you aborting the incident, or by Public Safety personnel reporting it is resolved), all location tracking stops.
It’s actually pretty tough to send an SOS by accident. (You’d have to open the app by accident, swipe the SOS slider by accident and fail to abort the incident within the allotted timeframe.) The SOS button was created as a slider for precisely this reason. However, if you do swipe the SOS by accident, you can abort it within four seconds by sliding it back.
The SOS feature will automatically dial 9-1-1 and send your call to the nearest Public Safety agency.
To contact Public Safety, when you are not in distress, please call the non-emergency number 609-258-1000.
The main campus, which is generally bounded by Nassau Street, Harrison Street, West Windsor Fields, Lawrence Apartments, and Grad College.
Yes, the app makes a voice call to the responsible public safety agency and you need to be able to advise them of the emergency situation you are reporting.
The app is designed to provide the ‘best available’ location information based upon several factors, all of which impact the accuracy of the reported location. These include the phone service carrier, the model smartphone being used, whether you are indoor or outdoor, as well as several other factors.
When off-campus, the app itself does not provide location information to other public safety agencies. They will, however, receive whatever information is available in that area through the national 9-1-1 network just the same as if you had dialed 9-1-1, rather than used the app.
If you simply hang-up or close your display, the app will continue to provide location information to Public Safety. This is to avoid a threatening situation where you were instructed to hang-up. To discontinue the tracking, the app must be specifically closed by swiping the SOS slider back and providing your app password.
There is a four second window to cancel a call accidentally made, and this option is clearly displayed by the app. After that, the call will be made and cannot be cancelled.